Tuesday, February 23, 2010

The Latest

Its been a while since I wrote anything on my blog. Guess I am still not used to doing this.
Well a lot has happened since my last post.
To start with I have registered my company/ Phew..thats a relief!

Signed up a couple of more accounts. Now I am training the Lemon Tree hotels team on Behavioural Skills. Did 2 sessions for them at Bangalore and it was a great workshop.

Working with a new restaurant called Higher Taste in the ISKCON temple premises. And thats a totally different project altogether. Am doing their SOP's, training and launch of the place.

Assisting in the set up of a 30 rooms corporate guest house.

And the best is yet to come....

Thursday, December 10, 2009

These are a few of my favourite quotations..

I read a lot and make a note of what strikes me as a good saying. Its tucked away in my memory to use when I am training people.
so here goes..some of my favourites. And I will keep adding to this list.
-You don't have to be great to start, but you have to start to be great.
-Courage is what it takes to stand up and speak; courage is also what it takes to sit down and listen.
-It's OK to have butterflies in your stomach. Just get them to fly in formation.
-Courage does not always roar. Sometimes it is a voice at the end of the day..”I will try again tomorrow.
-There is no elevator to success. You have to take the stairs.
-Today is a gift, that's why it is called the present.
-The future belongs to those who believe in their dreams.

Tuesday, December 8, 2009

About myself.

I have been involved with designing, organizing and conducting a variety of training seminars to different group of audience for over a decade. My subjects include different areas connected with Personal Effectiveness for individuals and organizations.

I started my career with the Windsor Manor Sheraton in Bangalore (now a part of the Luxury Collection of the ITC Welcomgroup).

Later on moved and was selected to join the Oberoi School Of Hotel Management to learn the nuances of Customer Care, Housekeeping, Personal grooming, Customer Interaction, Customer Handling, Grievance handling, Effective Supervision, Eye for Detail and Management Techniques.

I was posted to The Oberoi Grand Calcutta and later moved on to Trident Chennai. After a brief sabbatical from active hotel operations to take care of the family started teaching in a hotel school at Hyderabad. Handled the 3-years course and taught a variety of subjects including Food and Beverage Service, Communication skills, Marketing and Sales, Organizational Behavior and HR Management.
Moved out in the year 2003 and started free lancing as a Trainer and was associated with the Diana Hotels in Hyderabad and Club Mahindra.
In 2004 joined the prestigious Taj Group of Hotels in Hyderabad and in a span of 3 years handled a number of hotels for them and also the Management Training Programme at Delhi.
I have in the past few years kept on increasing the repertoire of my training programmes while improvising the delivery style to suit the audience.
Some of the programmes which I now excel at include Managing Change, Creative Leadership for Supervisors, Total Quality Management, The Brand in YOU, Team building at grass root level, Presentation skills. I can use all training tools including multimedia, games and my style over a period of time is ‘Innovative and Interactive’.

Have used tools for Training Needs Analysis and Training Effectiveness Evaluation as a follow up system, where in each and every comment and evaluation is systematically followed to achieve cent percent results and more importantly long lasting and repeatable results. Have devised my own modules in all operational areas and also created a Competency Based Training Matrix to aid in training of staff across all levels in the hotel.
A few examples of what I can do very well:
Train the Trainer Workshops to reach even the senior management level.
Managing Change
Imparting Supervisory Skills
Customer Care
Communication Skills
Marketing Skills
Team Building Exercises at various levels including senior management.
Preparing training modules of all kinds that can be self learning as well as classroom sessions.
Soft Skills
SOP’s preparation and training.

The begining.

The one thing worse than a quitter is the man who is afraid to start..this was the thought that made me start talking to people about my plans to work for myself.I was scared of what will happen, how will I manage and how many assignments would I be able to get.
There was a fear of the unknown and many questions in my mind.
But then I got the push and encouragement from people around me who care and I started.
The first break came from a friend again and I found myself in Chennai doing what I love doing...training F&B Service teams. 2 days were a breeze and the best part was the boost that I got from this workshop...a small but sure begining on the road to being an entrepreneur and a successful one.

Tuesday, December 1, 2009

The design of The Talent Bridge

Hey friends,
One of my favourite quotations goes something like this... "when you train people and they leave you, what happens? But when you dont train people and they stay with you then what happens?"
Well this may not be verbatim but it always guided me.
October 13th was the day I began to give a dream of mine a little more attention-to become a trainer on my own. I left my job with Softbrands and decided that I want to become a trainer/entrepreneur.
And this was the begining of The Talent Bridge. Thought of many names that would make sense and then a dear friend thought of The Training People..created a logo also for me and I almost decided on this.
Seetha, came up with the idea that Talent should be the key word in what I do and viola I was the "MD" of The Talent Bridge.
Its very early to even say how far I would reach with this idea of mine but I have started and know deep down that all my well wishers are with me and will take me to that pinnacle of success that I am looking for.